OPT-in
is NOT an OPTion
Copyright
2003 (c) Rosalind Gardner, All Rights Reserved.
In
the course of my Internet business consulting work, I am asked to
review web sites and figure out why the sites aren't achieving sales.
The webmasters of these sites have usually worked long and hard
to make them attractive to the search engines and appealing to visitors.
Some of these webmasters also invest in pay-per-click advertising
to bring even more traffic to their sites, but still there are no
sales to speak of.
In
almost all of these cases, the first problem that I spot is the
absence of an ezine or e-newsletter signup form. That's a problem
of such significance that I rarely need to look any farther.
When
I ask why they haven't set up a autoresponder to collect the names
and email addresses of their visitors, some tell me that they didn't
know they needed one.
Others
express concern about paying a monthly fee for an autoresponder
service when their site isn't making any money, and still others
balk at the thought of how much work goes into producing a regular
newsletter.
Fair
enough. Maybe you are having a similar problem with your site, or
the same objections to setting up a mailing list.
Let's
look at each concern and objection, and I'll show you why email
marketing is one of the most effective and lucrative activities
you can engage in during the course of your business day.
First
of all, an opt-in mailing list is the cornerstone to success online.
Without one, all that time spent tweaking a site for search engine
friendliness, is pretty much for naught. You may be an expert at
getting traffic to your site. But unless you have a way to bring
those visitors back to your site repeatedly, the prospect is lost
the first time they leave.
Imagine
for a moment that you are single and looking for a life partner.
For the last half hour you've been speaking with the most attractive,
witty and intelligent person you have ever met. Your heart is thumping
loudly and that person is likewise indicating their interest in
you. Unfortunately, it's time for them to be on their way.
What
do you do? Do you simply say "I enjoyed talking to you"
and watch them walk away? Or do you say that you'd like to stay
in touch and ask for their telephone number?
Only
the second scenario allows the opportunity to build that relationship.
As these things sometimes go, you may call a few times, and it turns
out not to be such a perfect match. With someone else, you could
be on your way to the happiest relationship you'll ever enjoy. However,
you'll never know unless you ask for that number.
Email
marketing works on much the same principle. If you don't collect
email addresses, a visitor comes to your site, takes a look around
and in most cases leaves and never comes back. You have no way of
bringing them back, because without a list, you have no way to tell
them about new products on your site. A trusting, friendly relationship
will never develop and they'll never be 'the one' who buys what
you're selling.
Because
it usually takes seven exposures before most people trust a product
enough to buy it, you might as well flush your hard-earned money
straight down the drain if you don't follow-up with your visitors
at least six times after their first visit to your site.
For
less than twenty bucks a month, you can automate this follow-up
process so that each new subscriber starts receiving a series of
six or more marketing messages as soon as they opt-in to your list.
It's an investment that pays for itself over and over again, and
the payoff gets bigger and better as your list grows in size.
In
addition to the follow-up campaign, you can notify your subscribers
of new products that you think they'll interested in. Just type
a quick note, press 'send' and voila! your message is on its way.
And
email marketing isn't just for merchants. It works extremely well
for affiliates too. On just one of my affiliate sites, I've built
a mailing list of more than 70,000 subscribers. Each time I pop
a quick note or newsletter out to that list, my sales take a huge
leap for up to a week after I send the message.
Although
I personally use a couple of different autoresponder services, I
particularly like ProAutoresponder because they offer an unlimited
number of campaigns. That means that unlike some other services
that provide only one autoresponder per account, you can set up
as many autoresponders as you like with only one ProAutoresponder
account.
The
list of ProAutoresponder features is too lengthy to list here, but
you can visit them at: http://rosalind.proautoresponder.com
You
can set up an autoresponder campaign for visitors who stop by your
site without buying, another for those who accept your offer of
a free product download, and still others for buyers of your products.
You can even set one up for each individual product that you sell.
As
to the amount of work that it take to produce a newsletter - consider
the alternatives. You could spend lots of time honing your meta
tags, or beautifying your site instead, but unless you can get in
touch with your visitors, you won't have any customers. And turning
visitors into customers should be your top priority.
When
you write a product endorsement for the site, just write a shorter
version to send as an invitation to visit your site and learn more
about the product.
Maximize
your marketing efforts and save your advertising dollars.. send
your subscribers a note. It's that simple.
So,
if you've been reluctant until now to start building your contact
list, I hope I've alleviated some of your concerns, and helped you
understand why 'OPT-in' isn't an OPTion.
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