My thoughts on what a forum is: Forums are made of up of a community of people. I don't see it as one person's role to answer all questions - but a group effort to help when someone posts a question. If someone has the answer & can help, jump in and offer your 2 cents of advice! That's how forums function best.
Here at SSWT: We moderators do our best to answer & reply, but anyone can also reply and share their knowledge too. So think of this as a community where everyone shares what they know.
If you are new, share your questions, so others can answer and those answers will then in turn help the community.
As for how things were handled on this forum in the past: I can't answer to that. We have new moderators here. We are doing our best to stay on top of threads, reply & help. Lynn is busy and certainly can not answer every single thread herself - that's why we're here.
So please, stop by, read & answer threads too. Join in the conversation.