Customer Support-Work From Home

[tam2005]

Unresearched...

Description:
Looking for a strong leader to head our customer support division. This is an excellent opportunity with a successful and innovative company. This individual will be responsible for the performance and operation of a major call center and will supervise our other call center operations. Duties include ensuring customer satisfaction in the support process, ensuring proper training of call center staff, managing call center and anti-fraud personnel and working closely with senior management. About the Company: Candidates will not need to relocate for this position. The company is a virtual organization and they log in from our homes, a nearby office, one of their global office locations, or wherever they have an internet connection. The organization consists of developers and engineers who are excited about the ever-changing world of software and technology. Their passion is building the next generation of consumer and business applications.

Requirement:
-Multiple years experience managing large teams of 20 or more people
-Strong analytical and organizational skills
-Strong communication and interpersonal skills
-Proven leadership and mentoring abilities
-Computer proficiency, specifically Mac OS X