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You will be answering inbound and outbound calls. To qualify for this position you must have extensive customer service background and skills. You must be able to type efficiently and accurately. There is no cold calling or telemarketing within the position.
ARO is a contact center for some of the nation's leading corporations. We strive to provide an unmatched quality of customer care and business management to our clients with virtual technology. Our clients are pleased with our highly qualified, motivated, and well trained staff. Employees are able to work and train from the comfort of their own homes!
To be considered for employment, you must meet the following requirements:
Must have a professional environment at your home.(This includes a dedicated work space with a door)
Must have a fully updated computer system to utilize during working hours.
High speed Internet via Cable modem or DSL (at this time satellite internet service is not compatible).
Must have dedicated voice line with the ability to call Kansas City, MO telephone numbers (816 area code) without incurring a monthly bill that is unmanageable for you to cover (we recommend using an unlimited long distance calling plan if you are not in the Kansas City area, some may require a business plan due to the fact that some residential plans are unable to connect to one number daily without the possibility of being disconnected) or if you have a phone plan that has a QoS packet shaping routers/modems as part of their standard service which allows you to have a Kansas City, MO (816) area code phone number with 2-way dialing.