Customer Service Agents--Work At Home

[tam2005]

That's what TeleTech's work at home program stands for, and if you are the kind of person who is a motivated, self-starter who enjoys working from the comfort of your own home, then we have a great opportunity for you! TeleTech's work at home program is a new enterprise of TeleTech, a leading global customer management company for the past 25 years.

Work for the best in the customer management industry, where we provide world class support for leading companies - worldwide!
This fast-paced position requires you to have a quiet workplace in your home, free of outside noise, where you will answer and solve customer enquiries using your home computer. Your home computer must meet our technical requirements and you need to have high speed Internet access, preferably broadband, and a traditional phone line. There is absolutely no telesales or outbound calling involved.

You will gather customer information, assess and fulfill customer needs, educate the customer as necessary to prevent the need for future contacts, and thoroughly document the reason for the call. Some customers will be challenging and you must be able to remain calm and resolve their problems in the most professional manner. These calls are the cornerstone of establishing positive client relationships and long-term loyalty.

Our current openings require the ability to work 25-30 hours per week. All of our positions offer great opportunities for advancement. No more wondering what to wear to the office, juggling family commitments, spending your wages on petrol or navigating rush hour.
All shifts require that you are available to work both Saturday or Sunday. In addition, training length depends on the client but you are required to attend each day. No exceptions given.

Experience:
6 months work experience in customer service
Some sales experience a plus
Technical Requirements:
ADSL of high speed Internet connection
Landline telephone service
Personal computer with 1GHz processor or better
PC compatible with at least 256MB of memory
Minimum graphic resolution of 1024x768
At least one available USB port
Sound card
Speakers
CD ROM drive
Router

We understand the hesitation many people have working from home due to companies that advertise while it is a scam. That is why we have included our website and encourage you to explore TeleTech and who we are.