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We are a rapidly growing and profitable e-commerce company specializing in children's products located in San Jose, CA. We are seeking a full time Customer Service Person who is internet savvy, has previous customer-centric retail experience and who is experienced working with online retail tools. We need a self-starter who has a great computer and a broadband connection at home and can work from Monday – Friday 8am to 4pm Pacific Time. The primary responsibilities will be to take phone calls from customers for pre- and post-sale inquiries, manage orders and handle email correspondence with both customers and suppliers.