I've only had Dells for the past several years.
Right now I have two Dell notebooks and one Dell desktop. One notebook is 6 mos old and desktop is 1 yr old that run XPpro. Really like using them.
But my latest notebook (less than 6 wks old) has Vista on it. But it has browser issues that their tech support can't seem to figure out yet.
Obviously it's still under warranty but they want to charge me another $100+ to really troubleshoot it saying it's not covered? Huh?
Over 30 days you can't return it for refund.
NEVER had this problem with XP. heh heh
I normally really like Dell products. Their tech support USED to be good but now they are a PIA to deal with cuz they may "speak" English but they don't really "understand" English. They're nice enough people & polite but they can't seem to get what I'm telling them. They read from a script. But Dell isn't alone in this regard.
AND they want to charge me extra to speak with tech support in North America. That's nice of them - huh?
A Macbook Pro may be in my future.